Returns and Refund Policy

Thank you for shopping at easanya.com!

Returns

Correct fulfilled orders are NOT exchange-able once picked-up/collected/delivered from our premises.

If there is any damaged or incorrect product(s) (including delivery of additional product(s) not ordered by you), we're here to help. Please contact us immediately upon delivery at operations@easanya.com or call us at 82023584.

easanya.com, at its sole discretion, will offer a replacement or refund of the damaged or incorrect product(s), or arrange for the re-delivery, collection and/or return of the incorrect product(s).

Returned items (damaged/faulty/wrong products) must be unused, un-tampered and in their original packaging with receipt or proof of purchase.

Refunds

On receipt of returned items, we will notify you on the status of your refund after inspecting them.

If your return is approved, we will initiate a refund to your credit card (or bank transfer).

If you have any questions on how to return your item to us, contact us.